Press releases

Legal & General achieve joint first in F&TRC e-Excellence ratings.

Nick Frankland - Sales & Marketing Director, Individual Protection for Legal & General
Nick Frankland
Sales & Marketing Director
Individual Protection
Legal & General

14 April 2011

Nick Frankland - Sales & Marketing Director, Individual Protection for Legal & General
Nick Frankland
Sales & Marketing Director
Individual Protection
Legal & General

F&RTC, is a leading independent, financial services technology consultant, who benchmark product provider e-commerce propositions in a range of different areas. A total of eleven online protection systems participated in the survey, which examines capability in areas such as new business submission, system functionality, policy servicing and other online tools.

Nick Frankland, Sales & Marketing Director, Individual Protection for Legal & General, said, "I am delighted that we have achieved joint first in the F&TRC e-excellence ratings. We are continually working to improve our OLP Connect technology and retaining our top rating from F&TRC, a widely respected independent specialist is very important to us.
Our aim is to make it faster and easier for customers to obtain the valuable cover they need. Our new simplified application process has reduced the number of questions asked and allowed more underwriting decisions to be made immediately. We believe that OLP Connect is the quickest online protection system of its kind there is in the market. Our aim is to continue to ensure OLP Connect delivers maximum performance and service for advisers and customers both today and for the future.”

Advisers are already commenting on the benefits. Adam King, Independent Protection Consultant from Freedom To Insure said,"The Legal & General OLP system is fantastic and the improvements that have been made over the last couple of months have definitely put it back on top as the best online system. Even customers are complementing on how easy it is to apply for cover."

Ian Mckenna, Managing Director, F&TRC said,“ This is a tremendous achievement by Legal & General. They have demonstrated their commitment to the protection market with the broad range and depth of their online proposition, achieving 34 five-star and four-star rating for their proposition. Our analysis provides advisers with detailed information to enable them to make an informed choice about individual providers. Legal & General have impressed us with their consistent performance, achieving a five-star rating in 13 categories and four-star ratings in a further 21.”

Ends

Notes to editors

The information contained in this press release is intended solely for journalists and should not be relied upon to make any financial decisions.

Legal & General Assurance Society Limited is authorised and regulated by the Financial Services Authority (FSA).

We are members of the Association of British Insurers.


For more information please contact:

Alyson Bowcott

Alyson Bowcott
PR Manager, Legal & General Group

t: +44 (0) 20 3124 2092
m: +44 (0) 7764 582574
e: alyson.bowcott@landg.com


About Legal & General

Legal & General Assurance Society Limited.

Registered address:
One Coleman Street
London EC2R 5AA.
Registered in England 166055.

About Legal & General

Legal & General Group Plc.

Registered Office: 
One Coleman Street 
London 
EC2R 5AA.

Registered in England. Registered Number: 1417162.

Legal & General Group Plc is a holding company, subsidiary undertakings of which are fully authorised as appropriate under the Financial Services and Markets Act in respect of their investment activities in the UK.

© Legal & General Group Plc 2011


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